Privacy Notice - Adoura Gifts

This Privacy Notice explains how Adouragifts Pte. Ltd. (“Adouragifts”, “we,” “our,” or “us”) collects, uses, discloses, and protects your personal data when you access or interact with our website www.adouragifts.com (the “Site”) and related services (the “Services”). By using our Services, you consent to the practices described here, in compliance with Singapore’s Personal Data Protection Act 2012 (PDPA).

Collection of Personal Data

We may collect:

Name, email address, contact number, billing and delivery address
Payment details (processed securely through thirdparty providers)
Purchase history and shopping preferences
Technical data (IP address, browser type, device information, cookies)

We collect only what is relevant and reasonably necessary for our business purposes.

How We Use Your Data

We may use your data to:

Process and deliver orders
Communicate about orders, promotions, or customer support
Improve and personalize your shopping experience
Conduct analytics to enhance site performance
Fulfil legal and regulatory requirements

We will not use your data beyond these purposes without your consent, unless required by law.

Disclosure of Personal Data

We may share your data with trusted third parties:

Payment processors for secure transactions
Delivery and logistics partners
IT, analytics, and hosting providers
Government or regulatory authorities where legally required

We do not sell or rent your personal data.

Transfer of Data Outside Singapore

Some service providers (e.g., payment, hosting, analytics) may store or process data outside Singapore.
Where this occurs, we take reasonable steps to ensure your data continues to receive a level of protection comparable to the PDPA.

Cookies & Tracking

We use cookies and similar technologies to:

Remember your preferences and shopping cart
Improve site functionality and performance
Provide relevant recommendations and promotions

You can disable cookies in your browser; some features may not work properly if you do.

Data Security

We implement reasonable administrative, technical, and physical safeguards to protect your data against unauthorized access, disclosure, alteration, or misuse.

Data Retention

We keep your data only as long as necessary for business, legal, or regulatory purposes.
When no longer required, we securely delete or anonymize it.

Accuracy of Data

You are responsible for providing accurate and complete personal data.
We take reasonable steps to verify and update your data when needed.

Your Rights under PDPA

You may:

Request access to personal data we hold about you
Request correction of inaccurate or incomplete data
Withdraw consent to our collection, use, or disclosure of your data

To exercise these rights, contact us using the details below. Proof of identity may be required.

Marketing Communications & OptOut

If you receive our newsletters or promotional updates, you can opt out at any time by clicking “unsubscribe” or contacting us directly.

Children’s Privacy

Our services are not directed to children under 13.
We do not knowingly collect children’s personal data. If you believe this has occurred, please contact us.

Legal Basis of Processing

By providing your personal data, you consent to its collection, use, and disclosure as described in this Notice, unless otherwise required by law.

Updates to This Notice

We may update this Privacy Notice from time to time. Any updates will be posted here with a revised “Last Updated” date.

For questions, feedback, or datarelated requests, please contact our Data Protection Officer (DPO):

support@adouragifts.com

+65 81966788